Voucher terms

1. Who gives the voucher

The offer, for example ten percent off a purchase, comes from the participating shop. FOLLOWPASS provides the technology: issuing, checking, and the redemption code.

2. Who redeems it

The shop does, on its own premises, against a valid code. Claims arising from the voucher are against the shop and not against FOLLOWPASS.

3. Validity

The redemption code is valid for three minutes from the moment it is shown, and exactly once. A campaign may carry an end date, which is stated in the chat.

4. The follow condition

Where an offer is tied to following the shop on Instagram, this is stated on the sticker and in the chat, and it is checked again when the voucher is issued.

5. Limits

At most one voucher per Instagram account per shop per day, and one per campaign in any 90 days. Shops can set a daily cap of their own. When a limit is reached, the chat says so.

6. No cash value

No cash payout, and no combination with other offers unless the shop says otherwise.

7. Misuse

Forged codes and automated accounts lead to exclusion.

8. Changes

A shop can end a campaign at any time. Vouchers already issued stay valid until they expire.